Refund policy

If there has been an error on the website regarding the pricing of any of the products and this affects your order, SRM will try to contact you using the contact details you provided when you placed your order. SRM will give you the option to re-confirm your order at the correct price or to cancel your order and get a full refund. If SRM are unable to contact you, SRM will treat the order as cancelled and notify you by email.

If you are a consumer, you are entitled to cancel your order if you contact SRM within 14 days of your order confirmation email and have not used and/or downloaded the purchased product. SRM does not offer refunds once the purchased product has been downloaded.